RailOne App Becoming Popular Among Passengers with Total 2.57 crore Downloads and 7.64 lakh Average Daily Ticket Bookings

• RailOne is a unified mobile application launched by Indian Railways that integrates Passenger Reservation System (PRS), Unreserved Ticketing System (UTS), platform ticketing, train/PNR enquiry, and Railmadad grievance redressal into a single platform.
• Developed by Centre for Railway Information Systems (CRIS) under the Ministry of Railways, it reflects the digital governance push and cloud-based modernisation of legacy IT systems.
• Relevant for UPSC under GS-II (Governance, e-Governance) and GS-III (Infrastructure, S&T).