·The Hindu·15 marks·250–350 wordsPolityEconomy

CAG recommendations often go unimplemented by public sector undertakings. Examine the mechanisms for audit follow-up in India and suggest reforms.

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In this answer
  1. Existing follow-up mechanisms
  2. Why recommendations stay unimplemented
  3. Reforms

Under Article 151, CAG audit reports go to Parliament, but an audit is only worth as much as the follow-up on it. In 2022 the CAG found that Health Insurance TPA of India (HITPA) was underutilised by its four PSU promoter insurers despite adequate capacity [1]. RTI replies four years later show no visible action on that finding [3]. The case shows where the follow-up chain is weak.

Existing follow-up mechanisms

  • Action Taken Notes (ATNs): the audited body must reply to each audit paragraph, stating what it has done [2].
  • Committee on Public Undertakings (COPU): the parliamentary committee that examines audit paragraphs on PSUs [2].
  • Audit Para Monitoring System (APMS): an online portal that tracks whether ATNs have been submitted [2].

Why recommendations stay unimplemented

  • Backlog: in August 2025, ATNs were pending on 61 PSU paragraphs under just three ministries, 48 of them on BSNL. Some date back to 1999 [2].
  • Paper-based handling: ATNs on commercial paragraphs are still received and checked on paper [2].
  • Monitoring blind spot: APMS does not cover paragraphs examined by COPU, so overdue PSU replies never show up on any dashboard [2].
  • Advisory nature: CAG advice is not binding, and boards treat it as a matter of commercial discretion. The HITPA issue came back only through RTI [1][3].
  • Diffused responsibility: when one recommendation is addressed to several PSUs, such as HITPA's four promoters, no single entity is answerable for it [1].

Reforms

  • Digitise and integrate: bring COPU paragraphs into APMS and flag overdue ATNs publicly [2].
  • Time-bound ATNs: set a fixed deadline for ATNs. COPU should take up long-pending paragraphs on its own initiative, the 2022 HITPA paragraph among them [2].
  • Owner-ministry discipline: the Department of Financial Services should set one disclosure norm for all four insurers, for example reporting the share of claims routed to HITPA in each annual report [1].
  • Performance linkage: count compliance with audit recommendations in CPSE MoU ratings and board appraisals.
  • Proactive disclosure: publish ATN status so that RTI is not the only way to find out what happened [3].

Audit accountability fails less at the stage of findings than at the stage of closing the loop. A digitised, time-bound follow-up system that makes the owner ministry answerable would let Parliament act on CAG reports. That would make the CAG the guardian of the public purse that Articles 148–151 intend.

Sources

  1. 1CAG Report No. 1 of 2022: Performance Audit of Health Insurance Business of PSU Insurers, including the TPA: HITPA underutilised despite adequate capacity and comparable performance; four promoter insurers
  2. 2CAG Report No. 5 of 2026: Compliance Audit, Union Government (Finance and Communication): ATN process, COPU role, 61 pending PSU paragraphs (48 BSNL), pendency since 1999, paper-based handling, APMS excluding COPU paragraphs
  3. 3The Hindu: "PSU insurers dodge questions on underuse of own TPA" (news report, Nov 2026): RTI replies show no visible follow-up on the 2022 CAG recommendation
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