Critically evaluate the role of interoperable digital payment systems like UPI in reducing cash dependency and formalizing India's economy.
Interoperability — the ability to pay any bank account from any app — is UPI's defining feature. Recognised by the IMF (June 2025) as the world's largest real-time payment system by volume [2], UPI has visibly displaced cash, though its formalisation impact is narrower than its headline numbers suggest.
Success in reducing cash dependency
- Scale: volumes rose from 2 crore transactions (FY 2016-17) to 24,162 crore (FY 2025-26) — an almost 12,000-fold surge [1].
- Universal acceptance: banks live on UPI grew from 44 to 703 [1], covering 491 million individuals and 65 million merchants [3].
- Low-cost onboarding: QR-based acceptance lets street vendors take digital payments without costly POS terminals, displacing cash at the everyday retail level [3].
- Global benchmark: ~49% of global real-time payment volume (ACI Worldwide, 2024) [2], now live in seven countries including UAE, Singapore and France [1].
Contribution to formalisation
- Each payment leaves an auditable digital trail, widening the data base for cash-flow-based lending to small enterprises.
- Transaction value grew from ₹1 lakh crore (FY 2017-18) to ₹139 lakh crore (FY 2022-23), a CAGR of 168% [4], indicating deepening merchant, not merely peer-to-peer, use.
Critical limitations
- Small-ticket skew: FY 2025-26 value (~₹314 lakh crore) over 24,162 crore transactions implies an average ticket near ₹1,300 [1] — high-value informal dealings, especially in real estate, still run on cash.
- Digital trail ≠ tax net: a vendor accepting UPI need not register for GST; the data exists but is not automatically integrated with tax administration.
- Access gap: with 491 million users [3], a large share of adults — elderly, low-literacy, poor-connectivity — remain outside.
- Rising payment frauds and concentration of volumes in a few private apps pose consumer-protection and systemic risks.
UPI has decisively formalised the payment habit; formalising the economy requires linking its trail to tax, credit and social-security systems. Strengthening grievance redress, cybersecurity and offline/feature-phone access can convert this digital public infrastructure into genuine, inclusive economic formalisation.
Sources
- 1UPI completes 10 glorious years, Emerges as World's Largest Real-Time Payments Platform, PIBvolume growth 2 crore → 24,162 crore, value ~₹314 lakh crore, 44 → 703 banks, seven countries
- 2UPI Recognized as World's Largest Real-Time Payment System by IMF; Accounts for 49% of Global Transactions, PIBIMF recognition (June 2025); ACI Worldwide 49% global share
- 3UPI: India's Digital Revolution Goes Global, PIB491 million individuals, 65 million merchants, QR-based acceptance
- 4UPI transactions grew from ₹1 lakh crore in FY 2017-18 to ₹139 lakh crore in FY 2022-23, at a CAGR of 168%, PIBtransaction value growth and CAGR
Practice
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