·PIB·15 marks·250–350 wordsEconomy

Critically evaluate the role of interoperable digital payment systems like UPI in reducing cash dependency and formalizing India's economy.

In this answer
  1. Success in reducing cash dependency
  2. Contribution to formalisation
  3. Critical limitations

Interoperability — the ability to pay any bank account from any app — is UPI's defining feature. Recognised by the IMF (June 2025) as the world's largest real-time payment system by volume [2], UPI has visibly displaced cash, though its formalisation impact is narrower than its headline numbers suggest.

Success in reducing cash dependency

  • Scale: volumes rose from 2 crore transactions (FY 2016-17) to 24,162 crore (FY 2025-26) — an almost 12,000-fold surge [1].
  • Universal acceptance: banks live on UPI grew from 44 to 703 [1], covering 491 million individuals and 65 million merchants [3].
  • Low-cost onboarding: QR-based acceptance lets street vendors take digital payments without costly POS terminals, displacing cash at the everyday retail level [3].
  • Global benchmark: ~49% of global real-time payment volume (ACI Worldwide, 2024) [2], now live in seven countries including UAE, Singapore and France [1].

Contribution to formalisation

  • Each payment leaves an auditable digital trail, widening the data base for cash-flow-based lending to small enterprises.
  • Transaction value grew from ₹1 lakh crore (FY 2017-18) to ₹139 lakh crore (FY 2022-23), a CAGR of 168% [4], indicating deepening merchant, not merely peer-to-peer, use.

Critical limitations

  • Small-ticket skew: FY 2025-26 value (~₹314 lakh crore) over 24,162 crore transactions implies an average ticket near ₹1,300 [1] — high-value informal dealings, especially in real estate, still run on cash.
  • Digital trail ≠ tax net: a vendor accepting UPI need not register for GST; the data exists but is not automatically integrated with tax administration.
  • Access gap: with 491 million users [3], a large share of adults — elderly, low-literacy, poor-connectivity — remain outside.
  • Rising payment frauds and concentration of volumes in a few private apps pose consumer-protection and systemic risks.

UPI has decisively formalised the payment habit; formalising the economy requires linking its trail to tax, credit and social-security systems. Strengthening grievance redress, cybersecurity and offline/feature-phone access can convert this digital public infrastructure into genuine, inclusive economic formalisation.

Sources

  1. 1UPI completes 10 glorious years, Emerges as World's Largest Real-Time Payments Platform, PIBvolume growth 2 crore → 24,162 crore, value ~₹314 lakh crore, 44 → 703 banks, seven countries
  2. 2UPI Recognized as World's Largest Real-Time Payment System by IMF; Accounts for 49% of Global Transactions, PIBIMF recognition (June 2025); ACI Worldwide 49% global share
  3. 3UPI: India's Digital Revolution Goes Global, PIB491 million individuals, 65 million merchants, QR-based acceptance
  4. 4UPI transactions grew from ₹1 lakh crore in FY 2017-18 to ₹139 lakh crore in FY 2022-23, at a CAGR of 168%, PIBtransaction value growth and CAGR
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