Governance, good governance and accountability

Transparency, Accountability and e-Governance · section 1 of 12

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In this note
  1. Detail
  2. Prelims Hooks
  3. Mains Points

Detail

1. Government vs governance

  • Government is the set of institutions that make laws, carry them out and settle disputes: the legislature, the executive and the judiciary.
  • Governments change after elections, but the state remains. The state is the lasting political body with territory, people and sovereignty.

  • Governance is the process of using authority to make and carry out decisions.

  • Government is only one actor in it. Markets (businesses) and civil society (NGOs, unions, citizens' groups, media) also take part.

  • How the idea arose:

  • The World Bank's 1989 report on Sub-Saharan Africa blamed poor growth on a "crisis of governance".
  • Its Governance and Development (1992) was the Bank's first report written mainly about governance [5].
  • That report defined governance as "the manner in which power is exercised in the management of a country's economic and social resources for development" [5].

  • Why the difference matters: good laws are not enough. What citizens actually experience depends on how power is used, for example how quickly a ration card or pension reaches them.

2. Good governance: meaning and features

  • Good governance means governance that is participatory, transparent, accountable, responsive, efficient and equitable, and that follows the rule of law.
  • UNESCAP's eight features (UNESCAP is the UN Economic and Social Commission for Asia and the Pacific). Good governance is [4]:
# Feature Simple meaning
1 Participation Men and women have a voice, directly or through representatives
2 Rule of law Fair laws, applied equally and by independent courts
3 Transparency Information is freely available to those affected
4 Responsiveness Institutions serve people within a reasonable time
5 Consensus orientation Different interests are balanced to find the wider good
6 Equity and inclusiveness No group feels left out
7 Effectiveness and efficiency Results meet needs and resources are used well
8 Accountability Decision-makers answer to those affected
  • Good governance also aims to reduce corruption, take the views of minorities into account and let the most vulnerable be heard in decisions [4].
  • 2nd Administrative Reforms Commission (2nd ARC) (set up in 2005, chaired first by M. Veerappa Moily) linked good governance to ethics and to putting citizens at the centre:
  • 4th Report, Ethics in Governance: suggested steps for a proactive, responsive, accountable, sustainable and efficient administration at every level of government [7].
  • 11th Report, Promoting e-Governance (December 2008) [8]: promoted SMART government, meaning Simple, Moral, Accountable, Responsive and Transparent.
  • 12th Report, Citizen Centric Administration – The Heart of Governance: asked for transparent, accountable and citizen-friendly offices [6].
    • It made a Seven Step Model for Citizen Centricity mandatory for every office that deals with the public: define services, set standards, develop capability, perform, monitor, evaluate, and keep improving [6].
    • This model became Sevottam ("uttam seva", or excellent service delivery) [6].

3. Indian roots

  • Rajadharma (Kautilya, Arthashastra): the king's duty to govern well and protect his people's welfare.
  • Matsya nyaya ("law of the fish"): when there is no order, the big fish swallow the small. In other words, the strong prey on the weak. The state exists to prevent this.
  • The Arthashastra on corruption: just as one cannot help tasting honey or poison placed on the tongue, an official handling public money will eat up at least a little of it. Kautilya therefore wanted officials watched and checked. This is an early argument for accountability.

4. Slogans and observances

  • "Minimum government, maximum governance" (a slogan since 2014):
  • Minimum government: a smaller direct role for the state, fewer procedures, and fewer outdated laws and forms.
  • Maximum governance: better delivery through technology, simpler rules and decentralisation.

  • Good Governance Day: observed every year on 25 December, the birth anniversary of former PM Atal Bihari Vajpayee. It has been observed since 2014. It promotes accountability, transparency and citizen-centric public service [2].

  • Good Governance Week (Sushasan Saptah): held every year from 19 to 25 December. It aims to carry good governance from districts down to villages [2][3].
  • Good Governance Index (GGI): launched by the DARPG (Department of Administrative Reforms and Public Grievances) on 25 December 2019. It ranks the governance performance of states and UTs on 58 citizen-centric indicators [2].
  • A critique:
  • "Good governance" can depoliticise development. It treats poverty as a technical or management problem rather than a question of power and distribution.
  • It can also favour markets, through privatisation and a smaller state, because lenders such as the World Bank first promoted it.

5. Transparency

  • Transparency means open access to information on government policies, actions and public spending. With it, citizens can check how and why a decision was made.
  • Legal anchors:
  • In State of U.P. v. Raj Narain (1975), the Supreme Court read the right to know into free speech (Article 19(1)(a)).
  • The Right to Information Act, 2005 turned this into a right that can be enforced.

  • Transparency is a necessary condition for accountability. Citizens cannot question what they cannot see.

6. Accountability

  • Accountability means that those in power must answer for their actions. It has two parts:
  • Answerability: the duty to explain and justify decisions.
  • Enforceability: the possibility of real consequences, such as losing an election, a court order, a penalty or prosecution.
  • Answerability without enforceability is weak. A report that nobody acts on changes nothing.

Three directions of accountability

Type Who holds power to account Tools / anchors
Vertical Citizens, from below Elections (Art. 324 Election Commission; Art. 326 universal adult franchise); media, the "fourth pillar" of democracy; civil society
Horizontal Other state bodies, from the side Parliament; courts; CAG; CIC; Lokpal; CVC
Social / diagonal Citizens working with state bodies Social audits, citizen report cards, public hearings (covered later in this topic under social accountability)
  • Vertical accountability means rulers answer to the people below them.
  • The vote: an under-performing government can be voted out.
  • The media: reports wrongdoing and informs voters. Press freedom comes from Article 19(1)(a).
  • Civil society: campaigns, petitions and movements. An example is the MKSS (Mazdoor Kisan Shakti Sangathan), whose campaign of the 1990s led to the RTI Act.

  • Horizontal accountability means one part of the state checks another:

  • Parliament:
    • The Council of Ministers is collectively responsible to the Lok Sabha (Article 75(3)). Collective responsibility means all ministers stand or fall together.
    • Question Hour is the first hour of a sitting, when MPs question ministers.
    • Committees such as the Public Accounts Committee examine CAG reports.
  • Courts:
    • Judicial review is the power to strike down unconstitutional laws and actions.
    • Courts issue writs under Article 32 (Supreme Court) and Article 226 (High Courts).
  • CAG (Comptroller and Auditor General, Articles 148–151): audits government spending. Its reports go to Parliament or the state legislature.
  • CIC (Central Information Commission, under the RTI Act, 2005): hears appeals when information is denied.
  • Lokpal (Lokpal and Lokayuktas Act, 2013): an anti-corruption ombudsman for public servants, including the PM, with some safeguards. An ombudsman is an independent official who looks into complaints against the government.
  • CVC (Central Vigilance Commission): made a statutory body by the CVC Act, 2003, after Vineet Narain v. Union of India (1997). A statutory body is one created by an Act of Parliament.

  • Decentralisation and accountability:

  • Power moves closer to the people through panchayats and municipalities (73rd and 74th Amendments, 1992).
  • Leaders become easier to know and to question, so there is "more accountability".

  • The threat from misinformation:

  • Fake news and paid news give voters false information.
  • Voters then reward or punish the wrong things, which weakens vertical accountability.

Prelims Hooks

  • Governance was defined as "the manner in which power is exercised in the management of a country's economic and social resources for development" in the World Bank's Governance and Development (1992) [5].
  • UNESCAP lists eight features of good governance. A common trap: "decentralisation" and "privatisation" are not among them [4].
  • Good Governance Day is 25 December (Vajpayee's birth anniversary). Good Governance Week runs from 19 to 25 December [2].
  • The Good Governance Index was launched by DARPG on 25 December 2019 with 58 indicators [2].
  • Sevottam came from the 2nd ARC's 12th Report (Citizen Centric Administration) and its Seven Step Model [6].
  • 2nd ARC report–title pairs: 4th Report, Ethics in Governance [7]; 11th Report, Promoting e-Governance [8]; 12th Report, Citizen Centric Administration [6].
  • Matsya nyaya (big fish eat small fish) is Kautilya's picture of a society without a state.
  • Accountability = answerability + enforceability.
  • Vertical vs horizontal: elections and the media are vertical; the CAG, CIC, Lokpal, CVC and courts are horizontal.

Mains Points

  • Government vs governance: service delivery now involves markets and civil society. So the state must act more as a regulator and facilitator than as the only provider. Good governance tests whether services actually reach citizens, not just whether laws exist.
  • Accountability needs teeth:
  • Many watchdogs can explain problems but cannot act on them. Examples are CAG reports left pending before the PAC and vacancies in information commissions.
  • Reform ideas: deadlines for acting on reports, filling posts on time, and the 2nd ARC's citizen charters and Sevottam [6].

  • "Minimum government, maximum governance": a debate:

  • For: it means less red tape, better delivery through technology and decentralisation.
  • Against: critics fear it means a weaker welfare state, a market bias and a depoliticised idea of development.

  • Vertical accountability is under strain: misinformation, paid news and weak local bodies reduce it. Remedies include media literacy, strong RTI, social audits and real transfer of funds, functions and staff to panchayats.

Sources

  1. 1Class 7, Ch 6 "The State, the Government, and You"; Class 9, Ch 6 "Democracy" (primary)
  2. 2PIB, "Good Governance Day: Accountable, Inclusive and…" (December 2025)static.pib.gov.in · tier 1
  3. 3PIB, "Union Minister Dr. Jitendra Singh to inaugurate Good Governance Week 2023 on 19th December, 2023"pib.gov.in · tier 1
  4. 4UN Chronicle, "Global and National Leadership in Good Governance"un.org · tier 2
  5. 5World Bank, Governance and Development (1992)documents.worldbank.org · tier 2
  6. 6DARPG, Extracts from Chapter 4 of the 12th Report of the 2nd ARC (Sevottam and Seven Step Model)darpg.gov.in · tier 1
  7. 7DARPG, Training Module on Ethics in Governance (2nd ARC)darpg.gov.in · tier 1
  8. 8DARPG, 2nd ARC Eleventh Report, Promoting e-Governance (December 2008)darpg.gov.in · tier 1