“The Indian Telecom Services Yearly Performance Indicators” for the year 2025-26
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- At a Glance
- Why in the News
- Background & Evolution
- Core Static Facts
- Multi-Dimensional Analysis
- Recent Developments (last 12–18 months)
- Prelims Hooks
- What 93% Tele-density Does Not Tell You
- Towers Reached the Villages, but Users Did Not Follow
- Cheaper Data for Users, Thinner Margins for Operators
- How to Compare FY26 With FY25 Without Being Misled
- What Should Follow: Fix the Count, Then Fix the Use
- Anchors for Answers
- Mains Relevance
- Related Topics to Study Next
- NCERT Concepts to Revise
- Common Errors / Trap Areas
1. At a Glance
- What it is: an annual statistical report from TRAI. It covers growth trends in Telecom Services plus Cable TV, DTH and Radio Broadcasting for 1 April 2025 – 31 March 2026 [1].
- Data basis: it is built mainly from information furnished by the Service Providers. It is not a survey [1].
- Headline numbers: internet subscribers passed 1,000 million (1,092.79 mn). Overall tele-density reached 93.26%. Wireless data use was 2,85,376 PB [1].
- Why it matters for UPSC: these are the official numbers to quote in GS-III answers on Digital India, the digital divide, telecom sector health (ARPU) and data affordability.
2. Why in the News
- 05 Oct 2026: TRAI released the Yearly Performance Indicators report for 2025-26 (PIB Delhi) [1].
- Data revision: Bharti Airtel (BAL) had been leaving its M2M cellular subscribers out of its wireless subscriber base, while other operators included theirs. BAL has now filed revised FY 2025-26 reports that include M2M, and the 2025-26 indicators are calculated on that revised basis [1].
- This report follows TRAI's quarterly Performance Indicator Report for January–March 2026 [3].
3. Background & Evolution
- 1997: the TRAI Act, 1997 set up TRAI "to create and nurture conditions for the growth of telecommunications in India" [6].
- 2000: an amendment created TDSAT under Section 14 of the TRAI Act. It took over TRAI's adjudication and dispute functions [6].
- Dec 2023: the Telecommunications Act, 2023 (Act No. 44 of 2023) was enacted. Its timeline [4][5]:
- Introduced in Lok Sabha on 18 Dec 2023
- Passed by Lok Sabha on 20 Dec 2023
-
Passed by Rajya Sabha on 21 Dec 2023
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The 2023 Act replaces the Indian Telegraph Act, 1885 and the Indian Wireless Telegraphy Act, 1933 [4].
- 2024-25 (the previous yearly report):
- Total telephone subscribers went from 1,199.28 mn to 1,200.80 mn, growth of only 0.13% [2]
-
ARPU went from ₹149.25 to ₹174.46, growth of 16.89% [2]
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Report family: TRAI publishes quarterly Performance Indicator Reports (for example, April–June 2022 and January–March 2026) and a yearly consolidated report [2][3].
4. Core Static Facts
| Item | Fact |
|---|---|
| Publisher | Telecom Regulatory Authority of India (TRAI) [1] |
| Statutory base of TRAI | TRAI Act, 1997 [6] |
| TRAI functions | (i) regulating tariffs; (ii) recommendations to the Centre on new service providers and licence terms; (iii) setting Quality of Service standards [7] |
| Appellate body | TDSAT, under Sec. 14 of the TRAI Act (2000 amendment) [6] |
| Period covered | 1 Apr 2025 – 31 Mar 2026 [1] |
| Contact officer | Shri Vijay Kumar, Advisor (F&EA), TRAI [1] |
| Sectors covered | Telecom, Cable TV, DTH, Radio Broadcasting [1] |
Key indicators, end-March 2025 → end-March 2026 [1]
| Indicator | Mar-25 / FY25 | Mar-26 / FY26 | Growth |
|---|---|---|---|
| Internet subscribers | 969.10 mn | 1,092.79 mn | 12.76% |
| Broadband | 944.12 mn | 1,065.88 mn | 12.90% |
| Narrowband | 24.98 mn | 26.91 mn | 7.72% |
| Total telephone subscribers | 1,200.80 mn | 1,330.58 mn | 10.81% |
| Overall tele-density | 85.04% | 93.26% | 9.66% |
| Urban subscribers | 666.11 mn | 778.79 mn | 16.92% |
| Urban tele-density | 131.45% | 151.47% | 15.23% |
| Rural subscribers | 534.69 mn | 551.79 mn | 3.20% |
| Rural tele-density | 59.06% | 60.46% | — |
| Rural share of subscribers | 44.53% | 41.47% | ↓ |
| Wireless (Mobile+FWA) subscribers | 1,163.76 mn | 1,282.33 mn | 10.19% |
| Wireless (Mobile) subscribers | 1,156.99 mn | 1,265.73 mn | — |
| Wireline subscribers | — | 48.25 mn | — |
| Wireless tele-density | 82.42% | 89.88% | — |
| Rural / Urban wireless tele-density | 58.67% / 124.83% | 59.89% / 143.10% | — |
| Wireless ARPU per month | ₹174.46 | ₹180.73 | 3.59% |
| Prepaid / Postpaid ARPU (FY26) | — | ₹190.66 / ₹119.76 | — |
| MOU per subscriber per month (FY26) | — | 950 (postpaid 305; prepaid 1,055) | — |
| Wireless data subscribers | 939.51 mn | 1,026.75 mn | 9.29% |
| Wireless data volume | 2,28,779 PB | 2,85,376 PB | 24.74% |
| Wireless data revenue | ₹2,15,078 cr | ₹2,39,874 cr | 11.53% |
| Revenue realised per GB | ₹8.97 | ₹8.02 | −10.59% |
| Data use per data subscriber per month | 21.53 GB | 25.51 GB | 18.49% |
| Net wireless additions in FY26 | — | 118.58 mn | — |
Derived shares (my arithmetic from [1]):
- Broadband is about 97.5% of internet subscribers.
- Wireline is about 3.6% of telephone subscribers.
- FWA is about 16.6 mn, i.e. Mobile+FWA minus Mobile.
5. Multi-Dimensional Analysis
Economic
- ARPU growth slowed sharply: 16.89% in FY25 [2] versus 3.59% in FY26 [1]. That points to tariff-led gains fading. My inference is that the denominator also grew because Airtel's M2M subscribers were added [1].
- Data revenue grew more slowly than data volume: 11.53% against 24.74%. As a result, realisation per GB fell to ₹8.02 [1]. Users get cheaper data, but this squeezes operator margins.
- Prepaid ARPU (₹190.66) is higher than postpaid ARPU (₹119.76) [1]. This is counter-intuitive and likely affected by the M2M revision (marked * in the report).
Social (digital divide)
- Urban tele-density is 151.47% while rural is 60.46%, a gap of about 91 percentage points [1].
- Rural subscriptions grew only 3.20%, against 16.92% urban. The rural share fell from 44.53% to 41.47% [1]. The gap is getting wider, not narrower.
Scientific / Technological
- Broadband (1,065.88 mn) is now almost all of internet access [1].
- The Wireless (Mobile+FWA) category reflects 5G-era Fixed Wireless Access being counted under wireless [1].
- Data use per subscriber rose to 25.51 GB/month [1], a sign of video-heavy, data-first usage.
Legal / Institutional
- TRAI's role in setting QoS standards and regulating tariffs comes from the TRAI Act, 1997 [7].
- The sector's licensing framework now sits under the Telecommunications Act, 2023, which shifted to authorisation [4].
- Spectrum goes by auction. Administrative assignment is used for satellite services, national security, disaster management, BSNL/MTNL and other listed uses [4].
Governance / Data integrity
- Because the report relies on self-reported operator data [1], one operator's inconsistent treatment of M2M distorted comparisons across years. That makes a case for standard reporting definitions.
- The USOF was renamed Digital Bharat Nidhi and widened to cover R&D [4]. It is the policy tool aimed at the rural gap the report shows.
6. Recent Developments (last 12–18 months)
- 2025: TRAI released the 2024-25 yearly report. Its figures: broadband 944.12 mn; data use 2,28,779 PB [2].
- 2026: TRAI released the quarterly Performance Indicator Report for January–March 2026 [3].
- 05 Oct 2026: TRAI released the 2025-26 yearly report. Airtel's revised data, now including M2M, was incorporated [1].
- TRAI continues to issue recommendations and consultation papers on network and broadcasting service authorisations under the Telecommunications Act, 2023 [4].
7. Prelims Hooks
- Released by TRAI, not DoT, on 05 Oct 2026 [1].
- Covers telecom and Cable TV, DTH and Radio Broadcasting [1].
- Internet subscribers at end-March 2026: 1,092.79 million [1].
- Broadband subscribers at end-March 2026: 1,065.88 million; narrowband 26.91 million [1].
- Overall tele-density at end-March 2026: 93.26% [1].
- Urban tele-density 151.47% vs rural tele-density 60.46% [1].
- Total telephone subscribers: 1,330.58 million, of which wireline is 48.25 million [1].
- Wireless ARPU per month in FY26: ₹180.73, up 3.59% [1].
- Revenue realised per GB of wireless data fell to ₹8.02 [1].
- Average wireless data use: 25.51 GB per subscriber per month [1].
- Total wireless data use in FY26: 2,85,376 PB, up 24.74% [1].
- TDSAT was set up in 2000 under Section 14 of the TRAI Act, 1997 [6].
- The Telecommunications Act, 2023 replaced the Telegraph Act, 1885 and the Wireless Telegraphy Act, 1933 [4].
- USOF → Digital Bharat Nidhi under the Telecommunications Act, 2023 [4].
8. What 93% Tele-density Does Not Tell You
- Tele-density counts connections, not people
- Tele-density (telephone connections for every 100 people) adds up SIMs and wirelines. It does not count individual users.
- Urban tele-density is 151.47% [1]. That means many city people hold two or more connections.
-
So 93.26% overall does not mean 93 of every 100 Indians have a phone. The real share of people with a phone is lower, and the report cannot tell us by how much.
-
Some 'subscribers' are machines, not people
- After the revision, FY26 counts include Airtel's M2M (machine-to-machine) SIMs. These are SIMs inside smart meters, vehicle trackers and card machines [1].
- A SIM in an electricity meter adds to tele-density, but no citizen gets connected.
-
The release does not give the M2M number on its own. So nobody can separate human users from machines in the headline figure [1].
-
'1 billion internet subscribers' is also a count of subscriptions
- 1,092.79 mn internet subscribers [1] is close to the 1,026.75 mn wireless data subscribers [1]. It counts SIMs with a data plan, not unique people online.
- In an answer, write "over 1 billion internet subscriptions", not "1 billion Indians online".
9. Towers Reached the Villages, but Users Did Not Follow
- Coverage is nearly complete, yet rural use is stuck
- 6,31,834 of 6,44,131 villages already have 4G mobile coverage [8]. That is about 98%.
- Even so, rural tele-density is only 60.46%, and rural subscribers grew just 3.20% in FY26 [1].
-
So the main problem is no longer the missing tower. The signal is there, but people are not taking connections.
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The fibre is laid, but hardly used
- CAG found that only 17.91% of the bandwidth available on BharatNet (the rural optical-fibre network) was being used [9].
- BharatNet put Wi-Fi hotspots in one lakh gram panchayats. Only 766 of them were active [10].
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By November 2025, only six States had reached 100% 'service-ready' status. Delays ran from two to six years [9].
-
The money exists, but is not spent
- From 2002-03 to December 2024, ₹1.71 lakh crore went into USOF (now Digital Bharat Nidhi). ₹85,232 crore was spent and ₹86,356 crore was left unspent [9].
- BharatNet's budget has been underused every year since 2022-23. In 2025-26, actual use is expected to be about 75% below the budget [10].
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So rural connectivity is held back by slow delivery, not by lack of money.
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Who is left out inside the village
- In India, women are about 12% less likely than men to use mobile internet [11].
- The cost of a phone and of data hits poor women hardest. A tower in the village does not solve that [11].
10. Cheaper Data for Users, Thinner Margins for Operators
- The user's gain is the operator's squeeze
- Data use rose 24.74%, but data revenue rose only 11.53%. Revenue per GB fell 10.59% to ₹8.02 [1].
- Operators are carrying almost twice as much data for only a little more money, while they keep paying for 5G networks and spectrum.
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ARPU (average revenue per user, per month) grew only 3.59% in FY26, against 16.89% in FY25 [1][2]. The boost from the last tariff hike is fading.
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The pressure pushes towards higher tariffs, and that would hurt rural users
- When margins shrink, operators look to raise prices.
- Rural and poor users are the most price-sensitive. They are exactly the group whose growth is already slow (3.20%) [1].
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This is the core trade-off: a healthy sector needs higher ARPU, but digital inclusion needs cheap data.
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The public operator relies on the budget, not on its users
- About 41% of the Telecom Department's budget goes to the revival of BSNL and MTNL, and both are still making losses [10].
- The 2026-27 budget gives ₹28,473 crore as fresh capital to BSNL, 314% more than the 2025-26 revised estimate [10].
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So the 'third player' that is meant to keep tariffs competitive survives on taxpayer money.
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5G growth means more equipment imports
- Imports of telecom instruments in 2024-25 were 21% higher than the year before [10].
- Domestic manufacturing still costs more than in other countries and makes few components [10]. More data use therefore also means a bigger import bill.
11. How to Compare FY26 With FY25 Without Being Misled
- Most of the jump in subscribers comes from a change in counting
- Total subscribers grew 10.81% in FY26 [1], against only 0.13% in FY25 [2].
- Between the two years, Airtel began counting its M2M SIMs, which it had left out before [1].
-
So a big part of the 'growth' is a change in how subscribers are counted, not new people joining.
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The rural-urban gap may look wider than it really is
- Urban subscribers rose 16.92% and rural only 3.20% [1].
- M2M SIMs (smart meters, fleet trackers, payment machines) are probably clustered in cities. But the release does not say where they are counted [1].
-
If most of them sit in urban circles, part of the fall in rural share (44.53% → 41.47%) comes from the counting change, not only from rural users falling behind.
-
Prefer measures based on users and usage
- Data per data subscriber (21.53 → 25.51 GB a month) and total data volume (+24.74%) depend less on headcount [1].
-
Rural tele-density moved only from 59.06% to 60.46% [1]. That small rise is the safest sign of how slowly villages are gaining.
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Exam tip: when you quote FY26 growth, add one line: "partly due to inclusion of Airtel's M2M base" [1]. It shows the examiner you read the data critically.
12. What Should Follow: Fix the Count, Then Fix the Use
- TRAI should report human users and M2M SIMs separately
- Today, one operator's choice about M2M can change national tele-density [1].
- TRAI can require every operator to report M2M SIMs in a separate column, by circle and by rural/urban area.
-
Then tele-density would measure people again, and comparisons across years would be fair.
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DoT and Digital Bharat Nidhi should pay for usage, not just for laying fibre
- CAG found BharatNet's fibre mostly unused (17.91% bandwidth use) and its hotspots mostly dead (766 active out of one lakh) [9][10].
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Future BharatNet contracts can link payments to active connections and uptime, not to kilometres of cable laid.
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The Finance Ministry should send the full levy to the fund, and DoT should spend it
- The Public Accounts Committee (49th Report) and the Parliamentary Standing Committee on IT have both pointed out that collections are not fully transferred to USOF [9].
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About ₹86,356 crore is still unspent [9]. Releasing it on time, against clear rural targets, would speed up the last mile.
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Spend on the demand side: phones, women and public access
- Coverage is almost universal (98% of villages have 4G) [8]. The next rupee works better on getting people to adopt.
- The UNDP–ICRIER brief points to public and community access centres where women already gather, as a way to cut India's gender gap in mobile internet [11].
13. Anchors for Answers
- Data: Urban tele-density 151.47% vs rural 60.46% (connections per 100 people, end-March 2026) [1]
- Data: Only 17.91% of BharatNet bandwidth used; ₹86,356 crore of USOF unspent out of ₹1.71 lakh crore collected (2002-03 to Dec 2024) [9]
- Data: 6,31,834 of 6,44,131 villages have 4G coverage, but rural subscriptions grew only 3.20% in FY26 [8][1]
- Data: Revenue per GB fell 10.59% to ₹8.02, while data volume rose 24.74% [1]
- Report/Committee: CAG Audit Report on BharatNet / USOF (2026) [9]; Public Accounts Committee, 49th Report, on short transfer of collections to USOF [9]; PRS Demand for Grants Analysis 2026-27, Telecommunications [10]
- Law/Case: TRAI Act, 1997 (TRAI sets QoS standards and regulates tariffs) [6][7]; Telecommunications Act, 2023 (USOF renamed Digital Bharat Nidhi) [4]
- Comparison: In India, women are about 12% less likely than men to use mobile internet; UNDP–ICRIER recommend public/community access points to close the gap [11]
- Scheme: BharatNet and the 4G Saturation Project, both funded through Digital Bharat Nidhi, are the main tools for closing the rural gap that this report shows [8][9]
14. Mains Relevance
- GS-III: Infrastructure (telecom); Indian economy (sector growth); Science & Technology (IT, digital).
- GS-II: Statutory and regulatory bodies (TRAI, TDSAT); government policies (Digital India).
- Possible question stems: 1. "India has crossed one billion internet subscribers, yet rural tele-density remains near 60%. Analyse the causes of the persistent rural–urban digital divide and suggest measures." (15 m) 2. "Falling per-GB data realisation alongside moderate ARPU growth raises questions about the financial sustainability of the telecom sector. Discuss." (10 m) 3. "Examine the role of TRAI as a sectoral regulator in the context of the Telecommunications Act, 2023." (10 m)
15. Related Topics to Study Next
- Telecommunications Act, 2023: the new licensing, spectrum and user-protection framework.
- Digital Bharat Nidhi (formerly USOF): funding to close the rural connectivity gap.
- BharatNet: rural broadband backbone, directly tied to rural tele-density.
- 5G rollout and FWA: explains the new "Mobile+FWA" classification.
- Spectrum auctions vs administrative allocation (satcom): a live regulatory debate.
- TRAI vs TDSAT vs DoT: the division of roles is a frequent MCQ trap.
- Digital India / Digital Public Infrastructure: what this connectivity is used for.
- M2M / IoT communication: the basis of the Airtel data revision.
16. NCERT Concepts to Revise
- Digital divide (Geography): Urban tele-density of 151% against rural 60% is the report's central divide; revise what the divide means.
- Telecom Regulatory Authority of India (Polity): TRAI publishes this report, regulates tariffs and sets service quality standards. Know its powers and its link to TDSAT.
- BharatNet (Geography): Rural fibre network meant to close the connectivity gap, but audits found it largely unused.
- Digital India (Polity): The national programme this connectivity data measures; frequently quoted in GS-III answers on digital progress.
- Sectoral regulator (Economy): Explains why TRAI exists alongside RBI and SEBI, and the regulator's role under the Telecommunications Act, 2023.
- Comptroller and Auditor General (Polity): Its audit found BharatNet bandwidth and Digital Bharat Nidhi money unused, which explains the rural lag.
17. Common Errors / Trap Areas
- Publisher: TRAI issues the report, not DoT or MeitY [1]. TRAI is a statutory body under the TRAI Act, 1997, not a constitutional one [6].
- Tele-density above 100%: urban tele-density of 151.47% is possible because people hold several SIMs or connections. It is not an error.
- Two different growth figures: the 9.66% "growth" of tele-density is the rate of change of the ratio. The rise itself is 8.22 percentage points (85.04 → 93.26) [1].
- Comparing years: FY26 subscriber, ARPU and MOU figures include Airtel's M2M base [1]. Comparing them directly with FY25 (telephone subscriber growth of 0.13% [2]) overstates real growth.
- ARPU vs realisation per GB: ARPU rose while revenue per GB fell [1]. Don't mix up their direction.
- Typo in the release: it prints "₹25.51 GB". The unit is GB, not rupees [1].
Sources
- 1PIB – "The Indian Telecom Services Yearly Performance Indicators" for 2025-26 (user-supplied excerpt)pib.gov.in · tier 1
- 2PIB – "The Indian Telecom Services Yearly Performance Indicators" for 2024-25 (search snippet; the page itself returned 403)pib.gov.in · tier 1
- 3PIB – "Indian Telecom Services Performance Indicator Report" for January–March 2026 (title only)pib.gov.in · tier 1
- 4PRS – The Telecommunications Bill, 2023prsindia.org · tier 1
- 5India Code – Telecommunications Act, 2023indiacode.nic.in · tier 1
- 6PIB – "25 Years of TRAI Act" seminarpib.gov.in · tier 1
- 7PRS – Legislative Brief, Telecommunications Bill 2023prsindia.org · tier 1
- 82025 Year End Review for Department of Telecommunications (PIB)pib.gov.in · tier 1
- 9CAG Audit Report No. 19 of 2026, Union Governmentcag.gov.in · tier 1
- 10PRS – Demand for Grants 2026-27 Analysis: Telecommunicationsprsindia.org · tier 1
- 11UNDP–ICRIER Policy Brief 31: Digital Technology as an Instrument to Bridge the Gender Divideundp.org · tier 2