·PIB

“The Indian Telecom Services Yearly Performance Indicators” for the year 2025-26

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In this note
  1. At a Glance
  2. Why in the News
  3. Background & Evolution
  4. Core Static Facts
  5. Multi-Dimensional Analysis
  6. Recent Developments (last 12–18 months)
  7. Prelims Hooks
  8. What 93% Tele-density Does Not Tell You
  9. Towers Reached the Villages, but Users Did Not Follow
  10. Cheaper Data for Users, Thinner Margins for Operators
  11. How to Compare FY26 With FY25 Without Being Misled
  12. What Should Follow: Fix the Count, Then Fix the Use
  13. Anchors for Answers
  14. Mains Relevance
  15. Related Topics to Study Next
  16. NCERT Concepts to Revise
  17. Common Errors / Trap Areas

1. At a Glance

  • What it is: an annual statistical report from TRAI. It covers growth trends in Telecom Services plus Cable TV, DTH and Radio Broadcasting for 1 April 2025 – 31 March 2026 [1].
  • Data basis: it is built mainly from information furnished by the Service Providers. It is not a survey [1].
  • Headline numbers: internet subscribers passed 1,000 million (1,092.79 mn). Overall tele-density reached 93.26%. Wireless data use was 2,85,376 PB [1].
  • Why it matters for UPSC: these are the official numbers to quote in GS-III answers on Digital India, the digital divide, telecom sector health (ARPU) and data affordability.

2. Why in the News

  • 05 Oct 2026: TRAI released the Yearly Performance Indicators report for 2025-26 (PIB Delhi) [1].
  • Data revision: Bharti Airtel (BAL) had been leaving its M2M cellular subscribers out of its wireless subscriber base, while other operators included theirs. BAL has now filed revised FY 2025-26 reports that include M2M, and the 2025-26 indicators are calculated on that revised basis [1].
  • This report follows TRAI's quarterly Performance Indicator Report for January–March 2026 [3].

3. Background & Evolution

  • 1997: the TRAI Act, 1997 set up TRAI "to create and nurture conditions for the growth of telecommunications in India" [6].
  • 2000: an amendment created TDSAT under Section 14 of the TRAI Act. It took over TRAI's adjudication and dispute functions [6].
  • Dec 2023: the Telecommunications Act, 2023 (Act No. 44 of 2023) was enacted. Its timeline [4][5]:
  • Introduced in Lok Sabha on 18 Dec 2023
  • Passed by Lok Sabha on 20 Dec 2023
  • Passed by Rajya Sabha on 21 Dec 2023

  • The 2023 Act replaces the Indian Telegraph Act, 1885 and the Indian Wireless Telegraphy Act, 1933 [4].

  • 2024-25 (the previous yearly report):
  • Total telephone subscribers went from 1,199.28 mn to 1,200.80 mn, growth of only 0.13% [2]
  • ARPU went from ₹149.25 to ₹174.46, growth of 16.89% [2]

  • Report family: TRAI publishes quarterly Performance Indicator Reports (for example, April–June 2022 and January–March 2026) and a yearly consolidated report [2][3].

4. Core Static Facts

Item Fact
Publisher Telecom Regulatory Authority of India (TRAI) [1]
Statutory base of TRAI TRAI Act, 1997 [6]
TRAI functions (i) regulating tariffs; (ii) recommendations to the Centre on new service providers and licence terms; (iii) setting Quality of Service standards [7]
Appellate body TDSAT, under Sec. 14 of the TRAI Act (2000 amendment) [6]
Period covered 1 Apr 2025 – 31 Mar 2026 [1]
Contact officer Shri Vijay Kumar, Advisor (F&EA), TRAI [1]
Sectors covered Telecom, Cable TV, DTH, Radio Broadcasting [1]

Key indicators, end-March 2025 → end-March 2026 [1]

Indicator Mar-25 / FY25 Mar-26 / FY26 Growth
Internet subscribers 969.10 mn 1,092.79 mn 12.76%
Broadband 944.12 mn 1,065.88 mn 12.90%
Narrowband 24.98 mn 26.91 mn 7.72%
Total telephone subscribers 1,200.80 mn 1,330.58 mn 10.81%
Overall tele-density 85.04% 93.26% 9.66%
Urban subscribers 666.11 mn 778.79 mn 16.92%
Urban tele-density 131.45% 151.47% 15.23%
Rural subscribers 534.69 mn 551.79 mn 3.20%
Rural tele-density 59.06% 60.46% —
Rural share of subscribers 44.53% 41.47% ↓
Wireless (Mobile+FWA) subscribers 1,163.76 mn 1,282.33 mn 10.19%
Wireless (Mobile) subscribers 1,156.99 mn 1,265.73 mn —
Wireline subscribers — 48.25 mn —
Wireless tele-density 82.42% 89.88% —
Rural / Urban wireless tele-density 58.67% / 124.83% 59.89% / 143.10% —
Wireless ARPU per month ₹174.46 ₹180.73 3.59%
Prepaid / Postpaid ARPU (FY26) — ₹190.66 / ₹119.76 —
MOU per subscriber per month (FY26) — 950 (postpaid 305; prepaid 1,055) —
Wireless data subscribers 939.51 mn 1,026.75 mn 9.29%
Wireless data volume 2,28,779 PB 2,85,376 PB 24.74%
Wireless data revenue ₹2,15,078 cr ₹2,39,874 cr 11.53%
Revenue realised per GB ₹8.97 ₹8.02 −10.59%
Data use per data subscriber per month 21.53 GB 25.51 GB 18.49%
Net wireless additions in FY26 — 118.58 mn —

Derived shares (my arithmetic from [1]):

  • Broadband is about 97.5% of internet subscribers.
  • Wireline is about 3.6% of telephone subscribers.
  • FWA is about 16.6 mn, i.e. Mobile+FWA minus Mobile.

5. Multi-Dimensional Analysis

Economic

  • ARPU growth slowed sharply: 16.89% in FY25 [2] versus 3.59% in FY26 [1]. That points to tariff-led gains fading. My inference is that the denominator also grew because Airtel's M2M subscribers were added [1].
  • Data revenue grew more slowly than data volume: 11.53% against 24.74%. As a result, realisation per GB fell to ₹8.02 [1]. Users get cheaper data, but this squeezes operator margins.
  • Prepaid ARPU (₹190.66) is higher than postpaid ARPU (₹119.76) [1]. This is counter-intuitive and likely affected by the M2M revision (marked * in the report).

Social (digital divide)

  • Urban tele-density is 151.47% while rural is 60.46%, a gap of about 91 percentage points [1].
  • Rural subscriptions grew only 3.20%, against 16.92% urban. The rural share fell from 44.53% to 41.47% [1]. The gap is getting wider, not narrower.

Scientific / Technological

  • Broadband (1,065.88 mn) is now almost all of internet access [1].
  • The Wireless (Mobile+FWA) category reflects 5G-era Fixed Wireless Access being counted under wireless [1].
  • Data use per subscriber rose to 25.51 GB/month [1], a sign of video-heavy, data-first usage.

Legal / Institutional

  • TRAI's role in setting QoS standards and regulating tariffs comes from the TRAI Act, 1997 [7].
  • The sector's licensing framework now sits under the Telecommunications Act, 2023, which shifted to authorisation [4].
  • Spectrum goes by auction. Administrative assignment is used for satellite services, national security, disaster management, BSNL/MTNL and other listed uses [4].

Governance / Data integrity

  • Because the report relies on self-reported operator data [1], one operator's inconsistent treatment of M2M distorted comparisons across years. That makes a case for standard reporting definitions.
  • The USOF was renamed Digital Bharat Nidhi and widened to cover R&D [4]. It is the policy tool aimed at the rural gap the report shows.

6. Recent Developments (last 12–18 months)

  • 2025: TRAI released the 2024-25 yearly report. Its figures: broadband 944.12 mn; data use 2,28,779 PB [2].
  • 2026: TRAI released the quarterly Performance Indicator Report for January–March 2026 [3].
  • 05 Oct 2026: TRAI released the 2025-26 yearly report. Airtel's revised data, now including M2M, was incorporated [1].
  • TRAI continues to issue recommendations and consultation papers on network and broadcasting service authorisations under the Telecommunications Act, 2023 [4].

7. Prelims Hooks

  • Released by TRAI, not DoT, on 05 Oct 2026 [1].
  • Covers telecom and Cable TV, DTH and Radio Broadcasting [1].
  • Internet subscribers at end-March 2026: 1,092.79 million [1].
  • Broadband subscribers at end-March 2026: 1,065.88 million; narrowband 26.91 million [1].
  • Overall tele-density at end-March 2026: 93.26% [1].
  • Urban tele-density 151.47% vs rural tele-density 60.46% [1].
  • Total telephone subscribers: 1,330.58 million, of which wireline is 48.25 million [1].
  • Wireless ARPU per month in FY26: ₹180.73, up 3.59% [1].
  • Revenue realised per GB of wireless data fell to ₹8.02 [1].
  • Average wireless data use: 25.51 GB per subscriber per month [1].
  • Total wireless data use in FY26: 2,85,376 PB, up 24.74% [1].
  • TDSAT was set up in 2000 under Section 14 of the TRAI Act, 1997 [6].
  • The Telecommunications Act, 2023 replaced the Telegraph Act, 1885 and the Wireless Telegraphy Act, 1933 [4].
  • USOF → Digital Bharat Nidhi under the Telecommunications Act, 2023 [4].

8. What 93% Tele-density Does Not Tell You

  • Tele-density counts connections, not people
  • Tele-density (telephone connections for every 100 people) adds up SIMs and wirelines. It does not count individual users.
  • Urban tele-density is 151.47% [1]. That means many city people hold two or more connections.
  • So 93.26% overall does not mean 93 of every 100 Indians have a phone. The real share of people with a phone is lower, and the report cannot tell us by how much.

  • Some 'subscribers' are machines, not people

  • After the revision, FY26 counts include Airtel's M2M (machine-to-machine) SIMs. These are SIMs inside smart meters, vehicle trackers and card machines [1].
  • A SIM in an electricity meter adds to tele-density, but no citizen gets connected.
  • The release does not give the M2M number on its own. So nobody can separate human users from machines in the headline figure [1].

  • '1 billion internet subscribers' is also a count of subscriptions

  • 1,092.79 mn internet subscribers [1] is close to the 1,026.75 mn wireless data subscribers [1]. It counts SIMs with a data plan, not unique people online.
  • In an answer, write "over 1 billion internet subscriptions", not "1 billion Indians online".

9. Towers Reached the Villages, but Users Did Not Follow

  • Coverage is nearly complete, yet rural use is stuck
  • 6,31,834 of 6,44,131 villages already have 4G mobile coverage [8]. That is about 98%.
  • Even so, rural tele-density is only 60.46%, and rural subscribers grew just 3.20% in FY26 [1].
  • So the main problem is no longer the missing tower. The signal is there, but people are not taking connections.

  • The fibre is laid, but hardly used

  • CAG found that only 17.91% of the bandwidth available on BharatNet (the rural optical-fibre network) was being used [9].
  • BharatNet put Wi-Fi hotspots in one lakh gram panchayats. Only 766 of them were active [10].
  • By November 2025, only six States had reached 100% 'service-ready' status. Delays ran from two to six years [9].

  • The money exists, but is not spent

  • From 2002-03 to December 2024, ₹1.71 lakh crore went into USOF (now Digital Bharat Nidhi). ₹85,232 crore was spent and ₹86,356 crore was left unspent [9].
  • BharatNet's budget has been underused every year since 2022-23. In 2025-26, actual use is expected to be about 75% below the budget [10].
  • So rural connectivity is held back by slow delivery, not by lack of money.

  • Who is left out inside the village

  • In India, women are about 12% less likely than men to use mobile internet [11].
  • The cost of a phone and of data hits poor women hardest. A tower in the village does not solve that [11].

10. Cheaper Data for Users, Thinner Margins for Operators

  • The user's gain is the operator's squeeze
  • Data use rose 24.74%, but data revenue rose only 11.53%. Revenue per GB fell 10.59% to ₹8.02 [1].
  • Operators are carrying almost twice as much data for only a little more money, while they keep paying for 5G networks and spectrum.
  • ARPU (average revenue per user, per month) grew only 3.59% in FY26, against 16.89% in FY25 [1][2]. The boost from the last tariff hike is fading.

  • The pressure pushes towards higher tariffs, and that would hurt rural users

  • When margins shrink, operators look to raise prices.
  • Rural and poor users are the most price-sensitive. They are exactly the group whose growth is already slow (3.20%) [1].
  • This is the core trade-off: a healthy sector needs higher ARPU, but digital inclusion needs cheap data.

  • The public operator relies on the budget, not on its users

  • About 41% of the Telecom Department's budget goes to the revival of BSNL and MTNL, and both are still making losses [10].
  • The 2026-27 budget gives ₹28,473 crore as fresh capital to BSNL, 314% more than the 2025-26 revised estimate [10].
  • So the 'third player' that is meant to keep tariffs competitive survives on taxpayer money.

  • 5G growth means more equipment imports

  • Imports of telecom instruments in 2024-25 were 21% higher than the year before [10].
  • Domestic manufacturing still costs more than in other countries and makes few components [10]. More data use therefore also means a bigger import bill.

11. How to Compare FY26 With FY25 Without Being Misled

  • Most of the jump in subscribers comes from a change in counting
  • Total subscribers grew 10.81% in FY26 [1], against only 0.13% in FY25 [2].
  • Between the two years, Airtel began counting its M2M SIMs, which it had left out before [1].
  • So a big part of the 'growth' is a change in how subscribers are counted, not new people joining.

  • The rural-urban gap may look wider than it really is

  • Urban subscribers rose 16.92% and rural only 3.20% [1].
  • M2M SIMs (smart meters, fleet trackers, payment machines) are probably clustered in cities. But the release does not say where they are counted [1].
  • If most of them sit in urban circles, part of the fall in rural share (44.53% → 41.47%) comes from the counting change, not only from rural users falling behind.

  • Prefer measures based on users and usage

  • Data per data subscriber (21.53 → 25.51 GB a month) and total data volume (+24.74%) depend less on headcount [1].
  • Rural tele-density moved only from 59.06% to 60.46% [1]. That small rise is the safest sign of how slowly villages are gaining.

  • Exam tip: when you quote FY26 growth, add one line: "partly due to inclusion of Airtel's M2M base" [1]. It shows the examiner you read the data critically.

12. What Should Follow: Fix the Count, Then Fix the Use

  • TRAI should report human users and M2M SIMs separately
  • Today, one operator's choice about M2M can change national tele-density [1].
  • TRAI can require every operator to report M2M SIMs in a separate column, by circle and by rural/urban area.
  • Then tele-density would measure people again, and comparisons across years would be fair.

  • DoT and Digital Bharat Nidhi should pay for usage, not just for laying fibre

  • CAG found BharatNet's fibre mostly unused (17.91% bandwidth use) and its hotspots mostly dead (766 active out of one lakh) [9][10].
  • Future BharatNet contracts can link payments to active connections and uptime, not to kilometres of cable laid.

  • The Finance Ministry should send the full levy to the fund, and DoT should spend it

  • The Public Accounts Committee (49th Report) and the Parliamentary Standing Committee on IT have both pointed out that collections are not fully transferred to USOF [9].
  • About ₹86,356 crore is still unspent [9]. Releasing it on time, against clear rural targets, would speed up the last mile.

  • Spend on the demand side: phones, women and public access

  • Coverage is almost universal (98% of villages have 4G) [8]. The next rupee works better on getting people to adopt.
  • The UNDP–ICRIER brief points to public and community access centres where women already gather, as a way to cut India's gender gap in mobile internet [11].

13. Anchors for Answers

  • Data: Urban tele-density 151.47% vs rural 60.46% (connections per 100 people, end-March 2026) [1]
  • Data: Only 17.91% of BharatNet bandwidth used; ₹86,356 crore of USOF unspent out of ₹1.71 lakh crore collected (2002-03 to Dec 2024) [9]
  • Data: 6,31,834 of 6,44,131 villages have 4G coverage, but rural subscriptions grew only 3.20% in FY26 [8][1]
  • Data: Revenue per GB fell 10.59% to ₹8.02, while data volume rose 24.74% [1]
  • Report/Committee: CAG Audit Report on BharatNet / USOF (2026) [9]; Public Accounts Committee, 49th Report, on short transfer of collections to USOF [9]; PRS Demand for Grants Analysis 2026-27, Telecommunications [10]
  • Law/Case: TRAI Act, 1997 (TRAI sets QoS standards and regulates tariffs) [6][7]; Telecommunications Act, 2023 (USOF renamed Digital Bharat Nidhi) [4]
  • Comparison: In India, women are about 12% less likely than men to use mobile internet; UNDP–ICRIER recommend public/community access points to close the gap [11]
  • Scheme: BharatNet and the 4G Saturation Project, both funded through Digital Bharat Nidhi, are the main tools for closing the rural gap that this report shows [8][9]

14. Mains Relevance

15. Related Topics to Study Next

  • Telecommunications Act, 2023: the new licensing, spectrum and user-protection framework.
  • Digital Bharat Nidhi (formerly USOF): funding to close the rural connectivity gap.
  • BharatNet: rural broadband backbone, directly tied to rural tele-density.
  • 5G rollout and FWA: explains the new "Mobile+FWA" classification.
  • Spectrum auctions vs administrative allocation (satcom): a live regulatory debate.
  • TRAI vs TDSAT vs DoT: the division of roles is a frequent MCQ trap.
  • Digital India / Digital Public Infrastructure: what this connectivity is used for.
  • M2M / IoT communication: the basis of the Airtel data revision.

16. NCERT Concepts to Revise

  • Digital divide (Geography): Urban tele-density of 151% against rural 60% is the report's central divide; revise what the divide means.
  • Telecom Regulatory Authority of India (Polity): TRAI publishes this report, regulates tariffs and sets service quality standards. Know its powers and its link to TDSAT.
  • BharatNet (Geography): Rural fibre network meant to close the connectivity gap, but audits found it largely unused.
  • Digital India (Polity): The national programme this connectivity data measures; frequently quoted in GS-III answers on digital progress.
  • Sectoral regulator (Economy): Explains why TRAI exists alongside RBI and SEBI, and the regulator's role under the Telecommunications Act, 2023.
  • Comptroller and Auditor General (Polity): Its audit found BharatNet bandwidth and Digital Bharat Nidhi money unused, which explains the rural lag.

17. Common Errors / Trap Areas

  • Publisher: TRAI issues the report, not DoT or MeitY [1]. TRAI is a statutory body under the TRAI Act, 1997, not a constitutional one [6].
  • Tele-density above 100%: urban tele-density of 151.47% is possible because people hold several SIMs or connections. It is not an error.
  • Two different growth figures: the 9.66% "growth" of tele-density is the rate of change of the ratio. The rise itself is 8.22 percentage points (85.04 → 93.26) [1].
  • Comparing years: FY26 subscriber, ARPU and MOU figures include Airtel's M2M base [1]. Comparing them directly with FY25 (telephone subscriber growth of 0.13% [2]) overstates real growth.
  • ARPU vs realisation per GB: ARPU rose while revenue per GB fell [1]. Don't mix up their direction.
  • Typo in the release: it prints "₹25.51 GB". The unit is GB, not rupees [1].

Sources

  1. 1PIB – "The Indian Telecom Services Yearly Performance Indicators" for 2025-26 (user-supplied excerpt)pib.gov.in · tier 1
  2. 2PIB – "The Indian Telecom Services Yearly Performance Indicators" for 2024-25 (search snippet; the page itself returned 403)pib.gov.in · tier 1
  3. 3PIB – "Indian Telecom Services Performance Indicator Report" for January–March 2026 (title only)pib.gov.in · tier 1
  4. 4PRS – The Telecommunications Bill, 2023prsindia.org · tier 1
  5. 5India Code – Telecommunications Act, 2023indiacode.nic.in · tier 1
  6. 6PIB – "25 Years of TRAI Act" seminarpib.gov.in · tier 1
  7. 7PRS – Legislative Brief, Telecommunications Bill 2023prsindia.org · tier 1
  8. 82025 Year End Review for Department of Telecommunications (PIB)pib.gov.in · tier 1
  9. 9CAG Audit Report No. 19 of 2026, Union Governmentcag.gov.in · tier 1
  10. 10PRS – Demand for Grants 2026-27 Analysis: Telecommunicationsprsindia.org · tier 1
  11. 11UNDP–ICRIER Policy Brief 31: Digital Technology as an Instrument to Bridge the Gender Divideundp.org · tier 2

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NCERT concepts in this note

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