Reforms and capacity building: from the ARCs to Mission Karmayogi
Civil Services: Role, Accountability and Reforms · section 12 of 12
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Detail
1. Why reform commissions matter
- Administrative Reforms Commission (ARC): a body the government sets up to study how the administration works and to suggest changes. Its reports are advisory only. The government decides which ideas to accept.
- Constitutional base for the services:
- Art. 309: Parliament makes laws on recruitment and service conditions for Union posts. State legislatures do the same for state posts. Until such laws exist, the President or Governor can make rules.
- Art. 310: civil servants hold office "during the pleasure" of the President or Governor (doctrine of pleasure: the government can, in principle, end their service).
- Art. 311: gives protection against that power. No civil servant can be dismissed or removed by an authority below the one that appointed them. They also get an inquiry and a reasonable chance to be heard, except in the cases listed in the second proviso to Art. 311(2).
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Art. 312: Parliament can create new All India Services (services shared by the Centre and the states) after the Rajya Sabha passes a resolution backed by two-thirds of members present and voting.
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Most reform ideas below aim to change how this set-up works in practice.
2. First ARC (1966-70)
- Chairs: Morarji Desai, then K. Hanumanthaiya (after Desai became Deputy PM in 1967).
- Output: 20 reports.
- Key reports:
- Interim report on "Problems of Redressal of Citizens' Grievances" (1966): proposed a Lokpal (anti-corruption ombudsman for the Centre) and Lokayuktas (the same for states). The Lokpal finally came through the Lokpal and Lokayuktas Act, 2013.
- Personnel Administration:
- It led to a separate Department of Personnel (1970).
- That department was the forerunner of today's Department of Personnel and Training (DoPT).
- Centre-State Relations.
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Machinery of the Government of India (how ministries are organised).
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Legacy: it created the institutions for personnel management. Its push for specialisation was carried out much less.
3. Second ARC (2005-09)
- Set up: 31 August 2005 as a Commission of Inquiry (a body with legal powers to investigate, set up under the Commissions of Inquiry Act, 1952). Its task was to make a detailed plan to overhaul public administration at all levels [3].
- Chairs: M. Veerappa Moily, then V. Ramachandran.
- Term ended: 30 April 2009. It gave 15 reports [3].
| Report no. | Title | Year | Why it matters for civil services |
|---|---|---|---|
| 1st | Right to Information: Master Key to Good Governance | 2006 | Transparency; changes to the Official Secrets Act |
| 4th | Ethics in Governance | 2007 | Codes of ethics and conduct; Lokpal; fighting corruption |
| 10th | Refurbishing of Personnel Administration | 2008 | Main civil-service reform report |
| 11th | Promoting e-Governance | 2008 | Process re-engineering before computerising |
| 12th | Citizen Centric Administration | 2009 | Citizen's charters; grievance redressal |
| 13th | Organisational Structure of Government of India | 2009 | Fewer ministries; split policy work from delivery |
| 15th | State and District Administration | 2009 | Stronger district administration |
- Main recommendations:
- Civil Services Law under Art. 309: one Act to set out the values of the services, how officers are managed and how they are held accountable.
- Central Civil Services Authority: a statutory body (one created by an Act) to oversee appointments and postings.
- Mid-career reviews:
- Officers would be checked at about 14 and 20 years of service.
- Officers found unfit would be retired.
- Domain competency: officers would build skill in chosen sectors instead of moving between generalist jobs.
- Performance agreements: signed targets for ministries and senior officers.
- Lateral entry: outside experts appointed to senior posts.
- Repeal of Arts. 309-311 protection model:
- Arts. 310-311 would be removed.
- The protection would be replaced by statutory safeguards in the new Civil Services Law.
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Stronger district administration: the 15th report.
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Implementation status:
- The government decided on 13 of the 15 reports. These had 1,251 recommendations, and 1,005 were accepted [3].
- DARPG (Department of Administrative Reforms and Public Grievances) watches over how they are carried out through a Committee of Secretaries [3].
- Partly done:
- lateral entry (Joint Secretary level, from 2018-19);
- e-governance;
- citizen's charters.
- Not done: the Civil Services Law, the Central Civil Services Authority and the repeal of Arts. 310-311.
4. Mission Karmayogi (2020)
- Full name: National Programme for Civil Services Capacity Building (NPCSCB). Capacity building means improving the skills, knowledge and attitudes officials need for their work.
- Approved: by the Union Cabinet on 2 September 2020 [2].
- Coverage and money:
- About 46 lakh central employees [2].
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₹510.86 crore over 5 years, 2020-21 to 2024-25 [2].
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Core idea: "rule-based to role-based" training.
- Old model: officials learn the rules of their service.
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New model: officials learn what their actual job (role) needs.
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FRAC (Framework of Roles, Activities and Competencies):
- Each post is mapped to its activities and the competencies it needs.
- The three types of competency are behavioural, functional and domain.
- Training is then matched to these gaps.
5. Institutions of Mission Karmayogi
| Body | What it is | Main job |
|---|---|---|
| PM's Public Human Resources Council | Apex body chaired by the PM, with select Union ministers, CMs and experts | Gives strategic direction; approves capacity-building plans |
| Capacity Building Commission (CBC) | Set up on 1 April 2021 [7][8] | Sets training standards; vets ministries' plans; supervises training institutes |
| Karmayogi Bharat | Government-owned, not-for-profit SPV (a company set up for one job) [2] | Owns and runs the iGOT Karmayogi platform [2] |
| Cabinet Secretariat Coordination Unit | Unit under the Cabinet Secretary | Monitors how the plans are carried out |
- Capacity Building Commission: detailed roles [2]:
- helps the PM's Council approve Annual Capacity Building Plans of ministries;
- has functional supervision (oversight of what they do, not ownership) over all Central Training Institutions;
- creates shared learning resources;
- recommends standard training methods and norms for common mid-career training;
- suggests policy changes in HR management;
- reports on the state of the civil services.
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S. Radha Chauhan took charge as CBC Chairperson in 2025 [11].
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iGOT Karmayogi (Integrated Government Online Training):
- An online, mobile-friendly platform where officials take courses at any time [2].
- It crossed 1 crore registered users in 2025 [9].
- Sādhana Saptah 2026 recorded over 3.18 crore course completions, about tenfold growth under the Mission [10]. (Figures change often; verify current.)
6. Related initiatives
- Aarambh (2019):
- The first common foundation course, held at Kevadia in 2019.
- Trainees from all civil services (All India Services, Central Services and others) trained together.
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It replaced separate service-wise beginnings.
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Karmayogi Saptah, the National Learning Week (October 2024):
- The PM launched it on 19 October 2024 in New Delhi [6].
- Each participant committed to at least 4 hours of competency-linked learning [5].
- It ran from 19 to 27 October 2024 [5].
- It recorded over 32 lakh course completions and over 38 lakh learning hours [5].
7. Assessment: the limits of training
- Training alone changes little. Behaviour follows incentives, so three other things must also change:
- Tenure: frequent, punitive transfers waste the skills an officer has built.
- Appraisal:
- The APAR (Annual Performance Appraisal Report) rarely tells officers apart.
- Competency gains are not yet clearly linked to promotion.
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Politicisation:
- Transfers and postings are still used to reward or punish officers.
- The Supreme Court in T.S.R. Subramanian v. Union of India (2013) asked for Civil Services Boards and fixed minimum tenure. Compliance has been uneven.
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Case for a Civil Services Act under Art. 309:
- Recruitment, tenure, accountability and safeguards are now spread across many rules.
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One Act would set clear, durable standards. This is the central unfinished idea of the 2nd ARC.
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Link to delivery:
- Capacity building should be judged by service-delivery outcomes, not by courses completed.
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This ties training to development administration: the civil service as an agent of planned change.
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Pay and incentives: the 8th Central Pay Commission:
- Announced: January 2025 [4].
- Terms of Reference approved: 28 October 2025 [4].
- Members: a Chairperson, one part-time Member and a Member-Secretary [4].
- Deadline: report due within 18 months of being set up [4].
- Nature: a temporary body that recommends salaries and benefits of central employees [4].
- Linking pay to performance is an open reform question.
Prelims Hooks
- 1st ARC (1966-70): chaired by Morarji Desai, then K. Hanumanthaiya. It gave 20 reports. Its 1966 interim report proposed the Lokpal and Lokayuktas.
- 2nd ARC: constituted 31 August 2005 under the Commissions of Inquiry Act. Chairs were Veerappa Moily, then V. Ramachandran. It gave 15 reports and its term ended in April 2009.
- Match the 2nd ARC report numbers:
- 1st = RTI;
- 4th = Ethics in Governance;
- 10th = Refurbishing of Personnel Administration;
- 11th = e-Governance;
- 12th = Citizen Centric Administration;
- 13th = Organisational Structure of GoI;
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15th = State and District Administration.
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Trap: the Department of Personnel (1970) grew out of the 1st ARC, not the 2nd.
- Mission Karmayogi = NPCSCB. Approved 2 September 2020. Covers about 46 lakh employees with ₹510.86 crore (2020-21 to 2024-25).
- FRAC = Framework of Roles, Activities and Competencies. It is the basis of "role-based" training.
- Capacity Building Commission: constituted 1 April 2021. It is not a constitutional or statutory body; it was created by an executive decision.
- Karmayogi Bharat: a not-for-profit SPV that owns and runs iGOT Karmayogi.
- Aarambh (2019): the first common foundation course for all civil services.
- Karmayogi Saptah (National Learning Week): first held 19-27 October 2024.
- 8th CPC: Terms of Reference approved on 28 October 2025. Report due within 18 months.
Mains Points
- Recommendations vs implementation:
- The 2nd ARC's core personnel ideas remain on paper: a Civil Services Law, a Central Civil Services Authority and mid-career reviews.
- Lateral entry and e-governance were carried out in pieces.
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The result is reform at the edges without structural change.
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Mission Karmayogi's strengths:
- competency mapping through FRAC;
- learning at scale through iGOT;
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set standards through the CBC.
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Mission Karmayogi's limits:
- Training is not linked to postings, APAR and promotion.
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Short tenures and political transfers waste what officers learn.
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Doctrine of pleasure vs accountability:
- Repealing Arts. 310-311 and replacing them with statutory safeguards could balance neutrality (protection from political pressure) and performance (removing non-performers).
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It needs a Civil Services Act under Art. 309 and transfer reform in line with T.S.R. Subramanian (2013).
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Outcome-based capacity building:
- Plans should be judged by citizen-facing results: service delivery and grievance redressal.
- This links Mission Karmayogi with the 12th ARC report (Citizen Centric Administration) and the idea of development administration.
Sources
- 1Class 11, Ch 4 "Executive"; Class 7, Ch 6 "The State, the Government, and You" (primary)
- 2PIB: Cabinet approves "Mission Karmayogi" – NPCSCBpib.gov.in · tier 1
- 3DARPG: About ARCdarpg.gov.in · tier 1
- 4PIB: Cabinet approves Terms of Reference of 8th Central Pay Commissionpib.gov.in · tier 1
- 5PIB: Karmayogi Saptah and Mission Karmayogipib.gov.in · tier 1
- 6PIB: PM launches 'Karmayogi Saptah' – National Learning Weekpib.gov.in · tier 1
- 7PIB: Year End Review 2025: Capacity Building Commissionpib.gov.in · tier 1
- 8PIB: Capacity Building Commission under Mission Karmayogipib.gov.in · tier 1
- 9PIB: iGOT Karmayogi Crosses Landmark of 1 Crore Registered Userspib.gov.in · tier 1
- 10PIB: SĀDHANA Saptah 2026 Records Over 3.18 Crore Course Completionspib.gov.in · tier 1
- 11PIB: Mrs. S. Radha Chauhan assumes charge as Chairperson, Capacity Building Commissionpib.gov.in · tier 1